During GSMA Mobile 360 (M360) Asia Pacific 2024 in Seoul, Korea, Huawei won a Digital Nation Award for ‘Excellence in Innovation Video’ for “Smart 5G Warehouse – Future of Logistics,” a short video showing how 5G technology is driving digital transformation across multiple industries, including logistics. At the event, a senior Huawei leader also described various new pathways for carriers to monetize the vast new markets that 5G and AI open up.
“Smart 5G Warehouse” was shot at the Indonesia’s First 5G Smart Warehouse and 5G Innovation Center in Bekasi Regency, West Java, Indonesia. It highlights how 5G enhances operational efficiency and creates new growth opportunities, contributing to Indonesia’s Golden Vision 2045 of a modern digital economy.
In a keynote to the M360 audience, James Chen, President of Huawei Carrier Business, emphasized the pivotal role AI will play in shaping the future of the mobile industry. With the convergence of 5G-A and AI, operators are entering an era where personalized services can be delivered at scale, unlocking new opportunities for growth.
Exploring Large-Scale Personalization in Carrier Services
Chen further highlighted the new possibilities that 5G opens up for carriers. 5G New Calling uses AI technology to provide a rich, personalized experience for users. Powered by AI large models, it can be upgraded to a personal intelligent assistant, providing real-time suggestions during conversations and supporting intent recognition across various scenarios. As of September 2024, over 22 million users in China had subscribed to this service.
In the Asia-Pacific region, Chen noted, Huawei has partnered with local carriers in Hong Kong to test new AI applications, including real-time digital humans. In Thailand, Huawei collaborated with carriers to trial real-time multilingual translation, with the Thai language translation already meeting business requirements.
Another product that 5G enables is Cloud Phone, Chen said. Leveraging the advantages of network, cloud, and computing power, Cloud Phone delivers a near-real device experience while addressing key pain points such as insufficient storage, fast data consumption in gaming, and the inability of low-end phones to support high-quality games. Enhanced by AI, Cloud Phone is being revitalized, allowing each user to set up their own unique AI assistant, precisely accessing more third-party AI applications, and gradually becoming the gateway to personal AI in the future.
A New Era of 5G/5G-A and AI Integration
“We are still in the early stages of the AI revolution, and the impact of generative AI on the future is beyond imagination,” said Chen. Chen predicted that by 2030, around 8 billion AI-powered assistants will be integrated into households globally, while AI robots, numbering between 1 and 3 billion, will play a critical role in industries like manufacturing, inspection, and research and development. He urged telecom operators to explore new business models, turning personalized user experiences into new commercial value.
“We are still in the early stages of the AI revolution, and the opportunities that generative AI will bring to the future are beyond imagination,” said Chen. He predicted that by 2030, around 8 billion AI-powered assistants will be integrated into households globally, while the number of AI robots will range between 1 and 3 billion. AI will play a pivotal role in industries such as manufacturing, inspection, and research and development. Chen encouraged telecom operators to collaboratively explore new business models, turning personalized user experiences into new commercial value.
